At times it seemed as though DIA 2018 would never be. We worked through travel bans, hurricanes and wild fires; yet we persevered!
The 2018 DIA Conference will be in Fort Lauderdale!
The dates have been set and we want to see everyone there – April 18-21, 2018. The B Ocean Resort will be hosting our ever-growing conference.
We have new members and partners to meet; so make sure you get to warm and sunny South Florida. We can’t wait to see everyone!
-Click here for more information on the B Ocean Resort
DIA 2018 Annual Conference
2018 DIA Keynote Speakers
Driving Best-in-Class MSP Value Creation: Comparisons and Best Practices
Paul Dippell, Service Leadership, Inc – Powered By GreatAmerica
According to the Service Leadership Index®, the MSPs in the top quartile of profit percent, earn about triple that of the median MSPs, regardless of size, geography, customer segment or partnerships. That’s about triple the safety, ability to invest, and stock value. Join Paul Dippell, CEO of industry-leading benchmarking and best practices firm, Service Leadership, for this compelling and actionable session on how MSPs in the top quartile of growth, profitability and customer satisfaction learned to attain their results. Paul will provide an exclusive look at the latest industry data and will also share the average* DIA member’s performance (based on the members who participated in the Service Leadership Index benchmarking). During the session, you’ll also be able to silently score your company on key Operational Maturity Level© factors to see how you stack up, and what you should do next.
* No individual company data will be shared.
Matching Sales Strategies with Personal Goals
Josh Peterson, Bering McKinley
The sales strategies for a 30-year-old owner could be radically different then the sales strategies of a 58 year old owner. Take a difficult look at your ownership horizon and determine what your sales strategy should be. Is this the time to double down on sales staffing? Perhaps this is the time to focus on profit protection? There is no one dimensional answer for every company. We will discuss balancing your growth goals with your profit goals.
2018 Cyber Threat Landscape
Federal Bureau of Investigation, Miami Field Office
Special Agents, Lauren Szwech & Brody Black – Criminal Cyber Squad
Special Agent Lauren Szwech is currently assigned to the cyber squad at the Miami field office. Throughout her 5 years in Miami, she has worked a variety of criminal and national security cyber matters. Prior to her current assignment, SA Szwech worked as an Intelligence Analyst in the Knoxville Division.
Special Agent Brody Black is currently assigned to the Miami field office, working criminal cyber matters. Prior to that, he was a Computer Scientist in the FBI’s Philadelphia Division
Thank You to our Partners!
Network with your fellow attendees, speakers and partner companies at the DIA Welcome Reception and Dinner on Wednesday night, our Connections & Cocktails on Thursday, and the Partner Recognition Cocktail on Friday evening. All are included with your registration fee.
Breakfast & Lunch Breaks, Partner Recognition Breaks & Refreshment Breaks
Take advantage of the breakfast & lunch hours as well as mid-morning and mid-afternoon breaks held in the general assembly room to visit all of our partner companies.
Mini Roundtables & Executive Roundtable
Back by request the Mini Roundtables provide the opportunity for informal discussion among meeting attendees and partners to discuss those most pressing issues.
Each day you will have the opportunity to hear about unique approaches to products, services, and technologies. Don’t miss out on these exclusive, educational experience.